Resources
NDIS Provider Register
Search for a provider’s registration details by using one or more of the options below.
You can search for a provider:
- that is currently registered, or
- whose registration has been suspended or revoked.
This register will only display providers that have registered with the NDIS Commission.
To view a list of currently registered providers, search using the Registration status ‘Approved’.
Participant Information Pack
NDIS Participants have the right to feel safe and receive quality service from NDIS providers.
The information provided in this pack gives participants information about their rights, the role of the NDIS Commission, choosing quality and safe supports, and how to make a complaint.
The Participant Information Pack is available in standard format, Easy Read and Auslan via the links below, with Braille versions available through the online order form. We have also created versions for Aboriginal and Torres Strait Islander people.
The Participant Information Packs also contain the Code of Conduct postcard and the ‘Speak up’ bookmark.
The Participant Information Pack fact sheets are available individually online. View the standard individual fact sheets.
You may also be interested in the Code of Conduct poster and the Speak Up resources.
Making a complaint
People with disability have the right to complain about the services they receive.
Most NDIS providers do their best to provide quality supports and services to people with disability, but issues can occur.
It’s OK to complain – speaking up can help to improve services for you and other people. You have the right to raise a concern about NDIS supports if you are not happy.
We will work with you, and with providers and workers, to resolve problems and improve the quality and safety of NDIS supports – for you and other participants.